Archive for the QCF Unit 1(SHC 21) – Introduction to communication in health, social care and children and young people’s settings. Category

2.1 Show how to find out an individual’s communication and language needs, wishes and preferences

Posted on May 15, 2011 by admin

Assesment Criteria : 2.1 Show how to find out an individual’s communication and language needs, wishes and preferences

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QCF Unit 1 – 5.3 Describe situations where information normally considered to be confidential might need to be passed on

Posted on January 31, 2011 by admin

Assesment Criteria: 5.3 Describe situations where information normally considered to be confidential might need to be passed on. Answer: Sometimes confidential information disclosed by a client may need to be passed on to others: If there is a risk of danger or harm to the client, or other people, if abuse is suspected, or if [...]

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QCF Unit 1 – 5.1 Explain the term confidentiality

Posted on January 29, 2011 by admin

Assessment Criteria: 5.1 Explain the term confidentiality Answers: Confidentiality means not sharing information about people without their knowledge and agreement, and ensuring that written and electronic information cannot be accessed or read by people who have no reason to see it. Confidentiality is important because: Clients may not trust a support worker who does not [...]

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QCf Unit 1 – 4.2 Show communication that respects equality and diversity

Posted on January 28, 2011 by admin

Assessment Criteria: 4.2 Show communication that respects equality and diversity Answer: You will need to be aware of cultural diff erences between you and the person you are talking to. For example, using fi rst names, or touching someone to whom you are not related or a very close friend with, can be viewed as [...]

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QCF Unit 1 – 3.4 Identify sources of information and support or services to enable more effective communication

Posted on January 26, 2011 by admin

Assessment Criteria: 3.4 Identify sources of information and support or services to enable more effective communication. Answer: Translation services This service can help with changing the written text from one language to another. Interpreting services This service can help with converting spoken language to another language. Speech and language services This service can support people [...]

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QCF Unit 1 – 3.1 Identify barriers to effective communication

Posted on January 22, 2011 by admin

Assessment Criteria: 3.1 Identify barriers to effective communication Answer: • Sensory deprivation – when someone cannot receive or pass on information because they have a impairment to one or more of their senses, most commonly a visual or a hearing disability. • Foreign language – when someone speaks a different language or uses sign language, [...]

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QCF Unit 1 – 2.1 Show how to find out an individual’s communication and language needs, wishes and preferences

Posted on January 14, 2011 by admin

Assessment Criteria: 2.1 Show how to find out an individual’s communication and language needs, wishes and preferences. Answer: I can find out an individual’s preferred communication methods by: asking the client, reading their care plan, ask relatives, ask colleagues, medical notes etc

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QCF HSC Unit 1 – 1.2 Explain how effective communication affects all aspects of the learner’s work.

Posted on January 9, 2011 by admin

Assesment Criteria: 1.2 Explain how effective communication affects all aspects of the learner’s work. Answer: Within the care setting I communicate using: Communication books, Handover with Colleagues, staff message book, Staff meetings, meetings with my Line Manager Etc. Effective communication is important as it ensures that information is: clear, concise, accurate, non-judgmental, and informative. This [...]

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QCF HSC Unit 1 – 1.1 Identify the different reasons people communicate

Posted on January 3, 2011 by admin

Assesment Criteria: 1.1 Identify the different reasons people communicate Answer: People communicate for different reasons, to portray their feelings, emotions, pain, opinions, etc.  The communication could be professional (formal), or personal (informal). It is important within a social work environment that information is recorded, as it may be called upon for legal reasons. All communications [...]

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