QCF Unit 1 – 5.1 Explain the term confidentiality

Posted on January 29, 2011 by

Assessment Criteria: 5.1 Explain the term confidentiality

Answers: Confidentiality means not sharing information about people without their knowledge and agreement, and ensuring that written and electronic information cannot be accessed or read by people who have no reason to see it. Confidentiality is important because:

  • Clients may not trust a support worker who does not keep information confidential
  • Clients may not feel valued or able to keep their self-esteem if their private details are shared with others.
  • Client’s safety may be put at risk if details of their property and habits are shared publicly.

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