QCF HSC Unit 1 – 1.2 Explain how effective communication affects all aspects of the learner’s work.
Posted on January 9, 2011 by admin
Assesment Criteria: 1.2 Explain how effective communication affects all aspects of the learner’s work.
Answer: Within the care setting I communicate using: Communication books, Handover with Colleagues, staff message book, Staff meetings, meetings with my Line Manager Etc.
Effective communication is important as it ensures that information is: clear, concise, accurate, non-judgmental, and informative. This reduces the possibility of mistakes being made, and ensuring appropriate care service delivery. It is important to work as a team with your colleagues, so that you all work to achieve the same outcomes and targets.